Terms and Conditions

Welcome to Happy Child Happy Home. By accessing our Shopify store and purchasing our products, you agree to comply with the following terms and conditions. These terms govern your use of our website, products, and services. Please read them carefully before making any purchases or using our resources.

1. General Information

These Terms and Conditions govern the use of Happy Child Happy Home’s website, including the sale of parenting books, courses, games, and other products. By using our site, you agree to these terms.

Owner: Happy Child Happy Home is operated by Lou Harvey-Zahra, a parenting author and educator, providing resources to help parents connect and support their children.

2. Eligibility

To place an order or access any services, you must be:

• At least 18 years old
• Capable of entering into a legally binding contract
• Using the website for lawful purposes in accordance with these terms

3. Product Information

Happy Child Happy Home offers parenting books, online courses, and other products designed to support parents. We make every effort to ensure product descriptions, images, and prices are accurate and up to date. However, we cannot guarantee that product descriptions are always error-free. If you have questions about a product, please contact us before purchasing.

4. Purchases and Payment

When you make a purchase through our Shopify store, you agree to provide accurate and complete information, including payment and shipping details. All payments are processed securely via trusted third-party payment providers.

We reserve the right to refuse or cancel any order if we suspect fraudulent activity or if there are issues with the payment.

5. Pricing and Availability

Prices are listed in [your local currency] and may be subject to change without notice. Product availability is not guaranteed, and we reserve the right to limit or cancel quantities offered.

6. Shipping and Delivery

We strive to ship products within the timeframes outlined at checkout. Shipping times may vary depending on your location and any external factors, such as postal delays. Happy Child Happy Home is not responsible for delivery delays beyond our control.

International shipping may be subject to additional customs duties and taxes, which are the responsibility of the customer.

7. Digital Products and Courses

When purchasing digital products, such as online courses or downloadable content, you are granted a limited, non-exclusive, non-transferable license to access and use the content for personal use only. Redistribution or reselling of digital content is strictly prohibited.

8. Refunds and Returns

• Physical Products: If you are unsatisfied with your physical product, you may request a return or refund within 30 days of purchase, provided the product is unused and in its original condition. Return shipping costs are the responsibility of the customer.
• Digital Products: Due to the nature of digital content (e.g., online courses or downloadable products), all sales of digital products are final and non-refundable.

If there is an issue with a digital product or online course, please contact us at lou@skiptomylouparenting.com, and we will address your concerns.

9. Intellectual Property

All content on Happy Child Happy Home, including but not limited to text, images, graphics, logos, and digital downloads, is the property of Lou Harvey-Zahra and is protected by copyright and intellectual property laws. You may not copy, reproduce, or distribute any part of this website or its content without express written permission.

10. User Accounts

To purchase products or access certain services (such as online courses), you may be required to create an account. You are responsible for maintaining the confidentiality of your login information and for any activity that occurs under your account.

11. Limitation of Liability

Happy Child Happy Home and Lou Harvey-Zahra will not be held liable for any damages arising from the use of our website or products, including but not limited to direct, indirect, or incidental damages.

In no event shall our liability exceed the amount paid by you for the product or service in question.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and by continuing to use our services after such changes, you agree to the updated terms.

13. Governing Law

These Terms and Conditions are governed by the laws of Australia, and any disputes will be resolved in accordance with the laws of Australia

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: lou@skiptomylouparenting.com